LLMs Tackle Business Processes: A New Efficiency Frontier

Researchers fine-tune large language models for process data, bypassing traditional methods.

A new study explores directly adapting Large Language Models (LLMs) to process data, moving beyond narrative-style conversions. This approach shows improved predictive performance in process monitoring. It also offers faster convergence and reduced optimization needs.

Sarah Kline

By Sarah Kline

September 14, 2025

4 min read

LLMs Tackle Business Processes: A New Efficiency Frontier

Key Facts

  • The study investigates direct adaptation of pretrained LLMs to process data.
  • This approach avoids natural language reformulation of event logs.
  • It uses parameter-efficient fine-tuning techniques to reduce computational overhead.
  • Experimental setup focuses on Predictive Process Monitoring (PPM).
  • Results show potential for improved predictive performance over RNNs and narrative-style solutions, especially in multi-task settings.

Why You Care

Ever wonder if your business operations could run smoother, almost predictively? What if AI could forecast issues in your workflows before they even happen? A recent study reveals a fresh approach to using Large Language Models (LLMs) that could make this a reality for your organization.

This new research focuses on directly adapting LLMs to process data. This means potentially more efficient and accurate predictions for business processes. It could significantly impact how you monitor and improve your company’s operational flow.

What Actually Happened

Researchers, including Rafael Seidi Oyamada, Jari Peeperkorn, Jochen De Weerdt, and Johannes De Smedt, have investigated a novel method. They explored the direct adaptation of pretrained Large Language Models (LLMs) to process data, according to the announcement. This differs from previous applications in Process Mining (PM) which often relied on prompt engineering or converting event logs into narrative formats.

Instead, the team focused on parameter-efficient fine-tuning techniques. This aims to reduce the significant computational overhead typically associated with these models. Their experimental setup specifically targeted Predictive Process Monitoring (PPM). They considered both single-task and multi-task prediction scenarios, as detailed in the blog post.

Why This Matters to You

This new approach could bring tangible benefits to your business processes. Imagine a system that anticipates bottlenecks in your supply chain. Or perhaps it predicts potential failures in your manufacturing line. This research points towards such capabilities.

Key Benefits of Direct LLM Adaptation for Process Data:

  • Improved Predictive Performance: The study shows potential for better predictions than current methods.
  • Faster Convergence: Fine-tuned models learn and become effective more quickly.
  • Reduced Hyperparameter Optimization: Less time and effort are needed to set up and tune the models.

For example, think of a customer service department. An LLM fine-tuned on your process data could predict which support tickets will take the longest to resolve. This allows you to proactively allocate resources. How might this level of foresight change your operational strategy?

“This study investigates the direct adaptation of pretrained LLMs to process data without natural language reformulation,” the paper states. This highlights a significant shift from older, more complex methods. It could simplify how businesses integrate AI into their operations, offering you a more direct path to efficiency.

The Surprising Finding

Here’s the twist: the research indicates a potential betterment in predictive performance. This is particularly true over recurrent neural network (RNN) approaches. It also surpasses recent narrative-style-based solutions, especially in the multi-task setting, the team revealed. This is surprising because many assumed LLMs needed natural language input to excel.

The study found that fine-tuned models exhibit faster convergence and require significantly less hyperparameter optimization. This challenges the common assumption that LLMs always demand extensive setup and tuning. It suggests that direct data adaptation can be highly efficient. This efficiency could make AI more accessible for practical business applications. It streamlines the deployment process for complex models.

What Happens Next

We can expect to see more research into these direct fine-tuning methods in the coming quarters. Companies might begin piloting these techniques within the next 12-18 months. This will likely start in areas like logistics and manufacturing. Imagine a logistics company using this to predict optimal delivery routes. This could account for real-time traffic and weather patterns.

For you, this means keeping an eye on advancements in specialized AI tools. Consider how predictive process monitoring could enhance your existing systems. The industry implications are significant. We may see a move away from complex data transformation steps. This could lead to more direct and efficient application of LLMs in business intelligence. The documentation indicates this simpler approach is a major advantage.

Ready to start creating?

Create Voiceover

Transcribe Speech

Create Dialogues

Create Visuals

Clone a Voice